Providing accurate pre-sales advice and effective after-sales support is an important part of our service to fleet customers. Throughout the life of your vehicle we will be available to address any queries and help resolve any issues which may arise.
When you first enquire about a wheelchair accessible vehicle, we’ll put you in contact with your local fleet sales manager. They’ll be there to answer any questions, provide quotations and visit you to complete a vehicle demonstration. We’re with you every step of the way.
Once you’re ready to order, our admin team are on hand to organise paperwork, confirm build dates and organise delivery of your new vehicles. On the delivery day your local fleet manager can attend to run through a demonstration with your staff and end users. All of our vehicles also come with a helpful user guide for reference.
Regular maintenance, warranty and repairs for the base vehicle can be undertaken at any manufacturer approved dealer or in your own workshop, if so approved. Our warranty department will be happy to help you arrange this.
All of our wheelchair accessible cars and minibus conversions come complete with manufacturer’s full vehicle warranty as standard. Allied Fleet also provides customers with an adaptions warranty that covers adaptation components including ramps and lifts.
Mobile Vehicle Servicing
We also have specialist repairers and a team of mobile engineers operating across the UK to address adapted components of your vehicles. Our fully equipped mobile servicing vans can manage all your maintenance needs no matter where your vehicles are. They can come to your yard, depot or even your end user’s address to service the vehicle and carry our timely maintenance of your fleet.
Should any issue arise with your vehicle, please either speak to your dedicated account manager or contact our fleet customer services team as below.